At Ootacamund’s, protecting customer privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you visit or use our website, we may collect:
Personal Information
- Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
Order Information
- Products purchased
- Order history
- Payment status
Technical Information
- IP Address
- Browser Type
- Device Information
- Website usage data
2. How We Use Your Information
We use information to:
- Process and deliver orders
- Provide customer support
- Send order updates
- Improve website functionality
- Prevent fraud and abuse
- Comply with legal obligations
3. Payment Information
Payments are processed through secure third-party payment providers.
Ootacamund’s does not store complete debit card, credit card, UPI PIN, or banking credentials.
4. Sharing of Information
We do not sell customer information.
Information may be shared with:
- Courier and logistics partners
- Payment gateway providers
- Government authorities where legally required
5. Cookies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
- Enhance website performance
Users may disable cookies through browser settings.
6. Data Security
We implement reasonable administrative, technical, and security measures to protect customer information from unauthorized access, misuse, disclosure, or alteration.
7. Marketing Communications
Customers may receive:
- Order confirmations
- Shipping notifications
- Customer service communications
Promotional communications may be discontinued through available unsubscribe options.
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without parental supervision.
9. Affiliate Program & Affiliate Links
Ootacamund’s may operate an affiliate, referral, influencer, or partnership program from time to time.
Participants in such programs may receive commissions, incentives, rewards, discounts, referral credits, or other benefits for promoting our products and services in accordance with applicable program terms.
When visitors click affiliate links, referral links, promotional links, or tracking links associated with Ootacamund’s, certain information may be collected and processed, including:
- Referral source information
- Tracking identifiers
- Device information
- Browser information
- Transaction details
- Commission attribution data
This information is used solely for tracking referrals, calculating commissions, preventing fraud, and managing affiliate relationships.
Affiliate participants are responsible for complying with applicable advertising, consumer protection, privacy, and disclosure regulations.
Ootacamund’s reserves the right to modify, suspend, or terminate any affiliate or referral program at any time without prior notice.
10. Data Retention
We retain information only as long as necessary for:
- Order processing
- Customer support
- Legal and accounting requirements
11. Your Rights
Customers may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of information where legally permissible
Requests may be submitted through our contact details.
12. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be published on this page.
13. Contact Us
For privacy-related questions:
Ootacamund’s
Phone: +91 8110093029
Email: ootacamunds@hotmail.com